Emmanuel Devapragasam

Chief Executive Officer

Golden Hues Consultants Private Ltd

Present

• Lead a talented team to deliver comprehensive permanent hiring solutions across multiple regions, including the US, India, the Middle East, and Asia. • Drive the vision of becoming the premier global provider for human capital needs by fostering team collaboration. • Cultivate strong relationships with clients to understand their unique hiring challenges and deliver tailored solutions.

Group Project Manager

Infosys · Chennai, Tamil Nadu, India

Senior Program Manager

Infosys · Chennai, Tamil Nadu, India

Senior Program Manager

Verizon Enterprise Solutions

Senior Program Manager

Verizon · Chennai, Tamil Nadu, India

• Provide leadership across the Enterprise ordering production support team across India, Argentina and US to ensure that customer created tickets are resolved so that the orders can be submitted, processed and provisioned. • Interact with Clients to handle escalations and coordinate changes as well as making sure the defects are deployed as per the commitment given to the client • Managing the Implementation shifts during deployment of code during every major release and also manager and co ordinate a Post Implementation War Room to aid the production support team with defect fixes. Will work with the Development leads on scheduling and resource allocation for the war room and implementation weekend. • Planned the defects slated to be deployed for each weekly maintenance release and make sure the communication is sent out to the clients as well as follow up with the developers to make sure the defects are released on the targeted date.

Application Developer

KnowlegePoint 360(Formerly Thomson Healthcare)

Knowledge Point 360 formerly known as Thomson Healthcare Physicians World was a part of the Thomson Medical Education Group. “Conference Registration” was a web application created to replace the PeopleSoft version used by Thomson, which was used for CME (Continuous Medical Education) and EM (Event Management). The framework used was CSLA framework with VB.net and SQL 2000. As a part of Conference Registration was a module called Correspondence Management. My responsibilities included • Interacted with the client to understand their requirements for the module “Correspondence Management” • Developed ASP.NET pages and connected to the database using the CSLA business Objects. • Written code to create Windows Services using VB.net for merging word templates • Used Webservices to connect to an external agent for sending faxes and emails • Written T-SQL queries with Joins on multiple tables, Stored Procedures, Triggers. • Extensively used SQL Profiler for performance and trouble shooting.…

Supervisor

Barnes & Noble College Booksellers

•Supervise the Floor Operation in order to provide a great shopping experience •Provide Customer Service for customers both customers who visit the store and customers who call the store. •Provide training to the new employees and helping them run the cash register and operate the AS400 systems •Open and Close the store.

Project Associate

Satyam Computers Services Ltd

iTrack is a web based MIS tool that is used by the employees of the company to fill in time sheets, view on going projects, upcoming projects, search for employees who are onsite and offsite. The tool would recognize the role of the employee in the company and display the appropriate page. My Responsibilities included •Design and code web pages using Active Server Pages, HTML, DHTML, JavaScript and VBScript •Design and code the components required for the web pages using VC++ and VB templates •Enhance the existing database structure using SQL 2000 •Create Stored Procedures and Triggers using SQL 2000 •Designed and Created a Shrink Query to handle memory management in the database. •Designed web pages that would access the database and display the data in an MS Excel sheet.