About
With over 14 years of experience in healthcare and clinical operations, I specialize in leading and training multi-regional clinical teams while fostering team leadership and team-building. Currently serving as Head of Training at QI Spine, I focus on developing scalable systems to enhance clinician capabilities and operational efficiency. At QI Spine, I contribute to the enhancement of clinical training and operational systems, ensuring consistent performance and improved healthcare delivery. My expertise in clinical and healthcare skills is supported by a data-driven approach to decision-making, leveraging tools like PowerBI and CRM systems to optimize adoption, outcomes, and efficiency. My career sits at the intersection of patient outcomes, clinician capability, and scalable healthcare systems. I have led: Clinical training and people development for multi-city healthcare organizations Pan-India therapy integration for a global neurotechnology company Operational and revenue growth…
Experience
Head of Training
QI Spine · Delhi, India
Present
• Led clinical and communication training initiatives across multiple spine clinics, enhancing clinician performance. • Designed targeted performance improvement programs for underperforming clinicians, significantly improving patient experience and revenue. • Developed and delivered training for sales and business teams on clinical products and processes, ensuring alignment and knowledge transfer. • Created scalable training content for onboarding and refresher programs, fostering continuous learning and development.
Clinical Success Manager
MindMaze · Delhi, India
• Drove pan-India adoption of digital neurotherapeutics across North, West & South India, enhancing patient care. • Trained clinicians on neurotechnology, VR-based rehabilitation, and digital platforms to improve treatment outcomes. • Supported the building of a KOL network and contributed to clinical evidence generation, fostering innovation. • Collaborated with sales teams to achieve regional targets, leveraging business analysis reports created with Salesforce & Power BI.
Clinic Head
QI Spine · New Delhi, Delhi, India
Lead Physiotherapist
PhysioFocus · Delhi, India
Senior Physical Therapist
Bhagwan Mahavir Hospital, Rohini · Delhi, India
Sales, Medical Equipmemnts & Orthotic Aids
RMI · DELHI, ncr
Education
Delhi University
Master's Degree, Physiotherapy (biomechanics)
IAMR
MPT, Orthopaedics, Physical rehab, biomechanics, pulmonology, pain management
Delhi University
MPt, Business, Management, Marketing, and Related Support Services
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