Debasis Pal

Director of Training and Technology Implementation

KalKey · Kolkata, West Bengal, India

Present

As the Director at Kalkey, I was responsible for defining and executing the strategic roadmap for training and technological advancements across various departments within the company. My role focused on identifying key areas for innovation and building robust systems to ensure high levels of operational efficiency. Key Responsibilities: 1. Roadmap Creation for Training Programs: Developed and implemented a comprehensive training roadmap to ensure students and consultants remained at the forefront of industry trends, including DevOps, Cybersecurity, AI, and other emerging technologies. 2. Trainer Selection: Led the search and vetting process to identify and secure top-tier trainers and subject-matter experts from the job market, ensuring the highest quality training and development opportunities for all students and consultants. 3. Technology Integration and Innovation: Spearheaded the integration of advanced, cutting-edge technologies (including AI) within Kalkey’s infrastructure, hel…

Telecommunications Project Manager

IBM India Private Limited · Pune, Maharashtra, India

 Technical Project Manager with proven business outcome, leading all phases of SDLC, AGILE & diverse technology projects, ranging from Mediation, Provisioning, Billing, Legal, FMS down to DWH, MIS, MoneyMap with project proposal and End to End delivery.  Business strategist/analyst; plan and manage end-to-end delivery of demands/projects, impacting multiple cross platform applications, aligning business goals with technology solutions to drive process improvements, automation, competitive advantage and bottom-line gains.  Excellent communicator; leverage technical, business and functional acumen to communicate effectively with client executives and their respective teams.  AGILE and Waterfall project management methodologies. Explore and adopt suitable methodologies to deliver high-quality deliverables that meet or exceed timeline and budgetary targets. Strive to bring automation through DevOps.  DevOps & Automation projects. DevOps, Build & Release/Deployment Management with 1.5…

Telecom Consultant, Sme, Team Lead, Functional Manager, Project Manager Amdocs Rbms & Billing

IBM · Kolkata, West Bengal, India

Functional Manager & Project Manager - IBM ==============================  Project plan, management & governance- Amdocs billing, Mediation, Provisioning, Callidus, Amdocs RBMS – for successful end-to-end delivery & closure of the Telco BSS products’ customized solutions  Risk management – RAID log creation & maintenance, with identification of risk at an early stage.  Stakeholder & Resource Management – ensuring resource availability based on delivery managers’ (GEO) requirements, on principles of the nature of this transition project  Change Management – Ensuring CRs/MFCs (minor functional changes) and projects maintain and adhere to all the agreed change management process. Functional Manager - IBM  Leading a team of professionals from Telco Billing, Mediation, Pricing, Provisioning & VAS  Functional analysis of business requirements and assigning tech lead based on the leading/driving application SME  Ticket Management & Governance  CR management - Remedy CR reviews and app…

Billing Consultant

Telkom, South Africa · Pretoria, Gauteng, South Africa

Snr. Systems Analyst (Billing)

Modi Telstra, Kolkata (currently Airtel) · Kolkata, West Bengal, India