About
Experienced Practice Manager with a demonstrated history of working in the medical practice industry. Skilled in Communication, Leadership, Scheduling, Life Coaching, and Environmental Compliance. Strong consulting professional with a Master's degree focused in Forensic Psychology from Saint Leo University.
Experience
Client Service Manager
BluePearl Specialty + Emergency Pet Hospital · United States
• Manage a client service team of 20+ client service team members • Cross trained to support the front/back hospital communications by developing working relationships with clinicians and technicians • Monitor and evaluate front office operations on a daily basis • Schedule employees to accommodate the client needs of the hospital • Investigate client complaints and concerns
Practice Manager
The Holistic Mental Health Clinic · Tampa/St. Petersburg, Florida Area
• Hiring, supporting and developing team members in clinical, administrative, and support roles • Facilitates meetings to keep team members informed of expectations, results, and opportunities • Actively participates in performance evaluation and improvement activities • Ensures that clinical staff maintains all competency requirements, licensure, and protocols of the practice • Oversees HEDIS measures within the practices • Maintains timely and accurate payroll and personnel records • Marketing and event set-ups • Responsible for on-boarding therapist • Compose policies, procedures, and employee handbook. • Runs monthly meetings and schedules on going training for therapists • Monitors supply inventories and purchases for the practice • Assists with preparing the annual budget and maintains records on practice's profitability • Schedules clients
Medical Practice Manager
Bayfront Health St. Petersburg
Adhering to safety, infection control, and environmental policies and procedures and completing mandatory training as well as supporting a culture of compliance • Serves as a lead member of practice implementation project teams, assuming responsibility for fulfillment of key initiatives • Hiring, supporting and developing team members in clinical, administrative, and support roles • Facilitates meetings to keep team members informed of expectations, results, and opportunities • Actively participates in performance evaluation and improvement activities • Attends Hospital leadership meetings and is liaison between the Main Hospital and the Practice • Ensures that clinical staff maintains all competency requirements, licensure, and protocols of the practice • Oversees HEDIS measures within the practices • Meaningful Use Champion for pcp, cc, and residency practices • Maintains timely and accurate payroll and personnel records • Responsible for the business operations for 7 practice locati…
Education
Saint Leo University
Master's degree, Forensic Psychology
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