About
Operations executive with international experience spanning Singapore and the United States. Progressed from analytical and managerial roles into Vice President–level leadership, specializing in operations strategy, process optimization, and scalable business systems. Recognized for a structured, data‑driven approach, strong execution discipline, and the ability to align operational performance with long‑term strategic objectives.
Experience
Vice President, Operations & Strategy
GXO Logistics, Inc. · Los Angeles, CA, United States
Present
Serve as Vice President responsible for operational strategy, organizational leadership, and performance optimization across U.S. operations. Lead executive‑level initiatives focused on scalability, efficiency, and long‑term value creation, while partnering closely with senior stakeholders and key clients.
Senior Operations Director
Ryder System, Inc. · California, United States
Provided senior‑level leadership for regional operations, overseeing strategic planning, performance management, and cross‑department coordination. Played a key role in scaling operational capabilities and supporting long‑term business growth initiatives.
Operations Manager
XPO · Los Angeles, CA, United States
Managed day‑to‑day operations across multiple distribution centers, overseeing process optimization, cost control, and team performance. Led continuous improvement initiatives that enhanced operational efficiency and service reliability for key U.S. clients.
Operations Analyst
DHL Supply Chain · Singapore
Supported regional operations and supply chain analysis projects, focusing on process improvement, KPI reporting, and operational efficiency. Worked closely with cross‑functional teams to optimize workflows and improve service delivery across Southeast Asia.
Education
University of Southern California
Master of Science, Operations Management & Supply Chain Strategy
Singapore Management University
Bachelor of Business Management (BBM), Operations Management
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