Claudia Vega

Hospital Manager

VCA Animal Hospitals · Tacoma, Washington, United States

Present

*Lead hospital operations, overseeing teams of 30–110 employees *Manage hiring, onboarding, scheduling, performance management, and staff development *Oversee budgeting, payroll, inventory, and operational compliance *Drive client satisfaction and compassionate care standards

Assistant Hospital Manager

VCA Animal Hospitals · Tacoma, Washington, United States

*Supported hospital leadership with daily operations and staff supervision *Assisted with hiring, training, engagement, and compliance initiatives *Performed all managerial duties as Interim Hospital Manager

Veterinary Assistant

VCA Animal Hospitals

Veterinary Assistant at a fast-paced, high-volume Emergency Veterinary clinic. Taking client history, updating patient charts, and assisting doctors with procedures and exams. Taking vital readings for incoming patients and notating them in charts. Restraining pets for exams and procedures. Deep cleaning and sanitation of exam rooms. Attention to detail in all aspects of emergency and routine care of pets in our care. Preparing vaccinations and fulfilling prescription requests for both inpatient and outpatient clients. Scanning and uploading all patient documentation to electronic record systems. Assisting doctors and veterinary technicians in the treatment area with preparation, restraint, and medical procedures. Answering client questions, going over medications, and going over discharge instructions. Bringing pets in for exams and treatment, and returning them to their owners. Full curve-side service during the Covid-19 lockdown.

Veterinary Client Care Services

VCA Animal Hospitals · South Tacoma, Washington, United States

Client Care Specialist at fast-paced, high volume Emergency clinic. Fulfilling all check-in and check out processes for new and existing clients. Creating appointments. Taking payments for services. Providing outstanding customer service on the phone and in-person. Answering high-yield phone systems. Taking information for new clients, updating existing accounts, and creating new accounts as needed. Taking messages for doctors, and taking prescription requests. Full maintenance of lobby premises, including deep-cleaning, sanitation, and restocking of supplies. Assisting as needed with special requests from nurses and doctors. Assisting with discharging of patients, and intake of stray pets and patients as needed. Full service for curbe-side services during Covid-19 lockdown. Processing of patient paperwork, including euthanasia, and emergency forms, as well as all hospitalization paperwork. Scanning of documents into client charts and accounts.

Retail Store Manager/Amazon Sales Manager/Etsy Sales Manager/Lead Customer Service Representative

Purpletrail

Manage retail operations. Closing, opening, sales, merchandising, customer service, and specialty services (embroidery and custom design). Manage retail operations and shop-keeping activities on Etsy. Uploading product, managing listings, customer service, and custom design services. Assisting the production team. Amazon Sales Management, including setting up of professional Amazon account, product creation, sales management, digital design, and shop-keeping activities on Amazon. Lead Customer Service Representative. Including management of ticket systems through Helpdesk for 3 websites. Livechat Support for 3 websites. Phone support for 3 Websites. Email Support for 3 Websites. Customer support for Amazon orders. Customer support for Etsy orders. Corporate buyer responsibilities, including negotiating with vendors and reps, placing orders, inventory management, and pricing. Production assistance with the manufacturing of stickers, foil cover for planners and guest books, t-shirts, emb…

Licensed Realtor

Keller Williams Realty Bellevue · Bellevue, Washington

Real Estate professional, helping you buy your dream home, or sell your old home. I'm with you every step of the way! As your Full-Time REALTOR®, I provide a consistent service in a friendly and easy to understand manner. Below are some of the way I can assist you with your real estate needs: - Assisting first time home buyers and first time home sellers in becoming familiar and comfortable with these big decisions. There is a lot of information that goes into these transactions, and being informed will help you make the right one. - Executing accurate contract preparation, and delivering top-tier negotiating power to each individual client gives you an upper hand. Marketing power and knowledge to help you sell your home.

Human Resources Office Assistant

Sears Holdings Corporation · Montclair, CA

All office functions including general office and cash office procedures. Some essential duties include reviewing Selling Price and Unit Adjustments, unit integrity, invoice accuracy, shipment logs, invoice register reports, reconciling daily cash and printing reports as directed. The Office Associate supports Store Operations, including cash office, account maintenance, data entry detail, mail, filing, payroll processing and other clerical functions. Processes payroll workflow, enters approved punch corrections, converts regular hours to relevant pay codes as authorized by management, and timely commits payroll for hourly associates. Performs clerical functions, such as tracking attendance; preparing badges, ids and temporary discount cards; following up to collect on-boarding paperwork; and maintaining payroll detail, applicant/associate files and employment documents/posters per company requirements.

Training Store Manager

Annas Linens · Montclair, CA

General running of the store. Scheduling and payroll. Hiring and training. Freight management & processing. Floor merchandising and visual displays. Customer service. Money management. Inventory management. Budget management. Office management and paperwork control for several areas relating to money matters, inventory, payroll. Conflict management and employee management within the store. Store maintenance and operation. Opening and closing of the store.

Office Specialist

Michaels Arts and Crafts

Manage class enrollment. Fax orders and other special documentation. Money management, prepare deposits and prepare cash registers for opening business. Inventory control. Employee relations, including payroll management. Keep track of framing orders on a daily basis. Opening and closing of store.