Chrissy F.

Practice Manager

Heartland Veterinary Partners · Normal, IL

Present

Owner

Prudent Management Consulting Services · Normal, Illinois, United States

Present

Assist business owners and managers with their staff training, to facilitate focus groups, workshops, and other discussions to better propel their business into the future, ensure their staff retention and increase employee morale making a happier, more independent and reliable worker; thus creating a higher return on their necessary investments.

Operations Manager

Katamco · Greater Bloomington Area

Oversees the company's organizational processes and operations to ensure productivity and quality. Main duties include, but are not limited to, improving productivity and efficiency, managing quality standards, act as Executive Assistant to the owner and manage communications, client concerns, business development & company philanthropy, along with development and management of public relations.

General Manager

K-9 Country Club · Bloomington, Illinois, United States

Offering dog daycare/dog & cat boarding/dog & cat grooming & obedience training. Facility & staff management, oversee daily business, customer inquiries/complaints/concerns, AP/AR, front-line customer service, dog/cat training & general care, HR leader & source, public relations, community volunteer, fundraising director & executor, responsible for updating business protocols and procedures to ensure safety.

Administrative Director

Weed Man · Bloomington/Normal, Illinois Area

Administrative team & customer service leader. Nurture professional development of all administrative staff for company and personnel growth. Provide all HR/Recruiting, digital coordination, Accounts Receivable/Accounts Payables, carrier of company culture & projection to clients and staff alike. Direct report to the Owner and assistant to both the Technical and Sales departments where needed.

Css

Orkin Pest Control · Bloomington, Illinois

Day-to-day, front-line administrative support and customer service. Make outbound calls to customers to verify satisfaction. Respond to customer inquiries, resolve complaints with care and maintain documentation. Provide customer service by sending emails, answering questions and responding to general requests both internally and externally. Schedule appointments. Assist with accounts receivables. Collect information and prepare reports. Organize information using discretion and judgment when to involve others in the decision-making process. Organize and manage pending and recurring tasks and projects

Director of Office Operations

Rose Pest Solutions · Northfield,IL

Intra-office compliance training for Managers and office staff companywide. HR responsibilities including candidate pre-screen and hiring. Continuation of Office Management for the Lombard satellite office-direction of nine service technicians, two Customer Service Representatives: various office duties included.

Field Operations Supervisor Ii

The Dunbar Companies · Hunt Valley, MD

100% travel: Transport and deliver high liability items to and from jewelry and gift expositions across the continental United States. Manage customer database, loading and unloading airline cartons, UPS mass shipping; directed up to 200 Field Technicians at a time during expositions, armed security position including on-going firearms and security training.

Driver/Guard

The Dunbar Companies · Tinley Park, IL, Hunt Valley, MD

Ground transportation of high liability items including cash, coin, and confidential documents to commercial customer locations throughout the Chicago land area. This was an armed security position including on-going firearm, security, and customer service training.

Teachers Aide

Our Saviors Learning Center · Oak Forest, IL

Full time assistant to preschool educators; providing care and education to children ages two through 12.