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Chris Caruso

Chris Caruso

Enterprise Operator / Former CEO, Amazon Mexico/ COO Amazon Business ($35B)/ Scaled $10B+ Businesses/ Builder of Elite G…

Natick, Massachusetts, United StatesComputer Software
Company
Staples
Title
Senior Vice President, Marketplace
Seniority
Senior
Department
C Suite
Location
Natick, Massachusetts, United States
Industry
Computer Software

About

I have been shaping the frontier of technology and commerce for 20 years. From selling $8K pieces of fitness equipment through Twitter in ‘08, writing Amazon’s playbook to treat “Sellers like Vendors” ‘13, building AI shopping agents (with Meta) for Amazon Mexico in ‘18 to profitably scaling Staples to become one of the largest Marketplace Sellers in the world. I build and scale businesses by identifying what is structurally limiting performance - and redesign them to unlock both growth and profitability. I invent solutions that matter to customers and turn those solutions into scalable, profitable growth. I am insatiably curious and thrive in complex environments where the path forward is not obvious and the stakes are high. Where innovation and execution must work together. Most companies miss opportunities because they are slow to recognize customer friction and too anchored in outdated models. I focus on identifying those shifts early and in building new ways to operate. I don't ju…

Experience

Senior Vice President, Marketplace

Staples · Boston, Massachusetts, United States

Present

#1 Marketplace Seller in Office Products, top 10 Amazon Seller in US Accelerating revenue and profitability off much larger base

Chief Operating Officer

Amazon Business · Seattle, Washington, United States

• Led a global team of >500 product and technical professionals to enhance product accessibility for Amazon Business customers. • Developed innovative tools for thousands of suppliers to engage effectively with Amazon’s Marketplace worldwide. • Responsible for P&L for the US Marketplace, achieving revenue growth from $8B to $19B in four years. • Cultivated a diverse leadership team, including 4 tech directors and senior leaders across multiple regions.

Ceo, Country Manager - Amazon Mexico

Amazon · Mexico City Area, Mexico

Led the Amazon Mexico Consumer business to be the most successful country launch at Amazon. Second fastest locale to reach $1B run rate (IN first), fastest to reach profitability. Named Top 5 Places to work in Mexico by Linked In in 4th year. Most senior leader in country with over 3,000 employees

Director, Canada Hardlines

Amazon · Greater Seattle Area

Gm Category Leader - Canada Hardlines and Electronics

Amazon

Category Leader, Gm Consumer Electronics Amazon Canada

Amazon · Seattle, Washington

Head of Consumer Electronics Amazon Canada for Amazon

Amazon · seattle, washington

Redefine the retail landscape in Canada by relentlessly focusing on delivering the best value for Canadian consumers for the following business segments: Audio and Home Theater PC Mobile Electronics Camera Wireless Musical Instruments Office Products

Sr. Mgr., Category Launch Leader - Team Canada

Amazon · Seattle

Part of a fun, smart, and fast growing team at Amazon that is redefining the retail landscape in Canada. Specifically, I lead a team that launches new businesses and features on our Canadian web property - www.amazon.ca I am happy to have worked with an exceptionally talented team to lead the launch of the following 16 new businesses: www.amazon.ca/beauty www.amazon.ca/health www.amazon.ca/baby-child-care www.amazon.ca/nutrition www.amazon.ca/garden www.amazon.ca/pets www.amazon.ca/luggage www.amazon.ca/toys www.amazon.ca/gps www.amazon.ca/office www.amazon.ca/camera www.amazon.ca/pc www.amazon.ca/auto www.amazon.ca/grocery www.amazon.ca/musicalinstruments www.amazon.ca/wireless

General Manager - Diehard

Sears Holdings Corporation

Responsible for the DieHard brand vision, strategy and initiatives and for aggressively delivering attractive financial results for our DieHard business. Responsible for all elements of the brand including: product development and design, sourcing, vendor management strategies, marketing, business development, and customer experience. Managed P&L with revenues in excess of $350M and grew EBITDA to approximately $20M (+18% YoY) by extending the DieHard brand into new product categories, distribution channels, and markets.

Director of Merchandising Strategy/Dmm - Fitness

Sears Holdings Corporation

Responsible for the profitable growth of major segments of the Sears fitness business across multiple channels. Conceptualized and led the nationwide implementation of 21 specialty 'store in store' concepts which resulted in sales and margin growth of +31% in these markets in 2010. This initiative continued to drive 30-50% YoY results that exceeded SHLD's high ROIC threshold and an additional 35 stores since been launched. I'm proud of the leadership team that championed my wild (it completely makes sense) idea and continued drive this initiative taking Sears Specialty business from $0 to +$50M in less than three years. Led Sears' market segment share leading treadmill and elliptical businesses to 190 bps MSS gain and +10% margin growth in 2010. Profitably grew the fitness business on www.sears.com by 45% CAGR from Jan '09 through April '11 by introducing key brands and additional categories, creating compelling merchandising campaigns, and improving the site experience.

Director of Merchandising Strategy - Multichannel Fitness

Sears Holdings Corporation

Responsible for developing new fitness ventures across multiple channels - www.sears.com, www.kmart.com, Specialty stores, Military and various B2B channels

Online Merchant - Fitness

Sears Holdings Corporation

Responsible for the P&L and strategic direction of the fitness vertical on www.sears.com

Office of Corporate Strategy, Management Intern

Nationwide

Developed private equity co-investment strategy leveraging relationships and capital resources to identify future M&A opportunities Recommended excess capital allocation strategy that optimizes Nationwide Financial Services (tckr: NFS) growth prospects through assessment of the risk/reward profile of key business lines

Global Procurement Manager

Citadel Investment Group

Sr. Corporate Accountant

Citadel Investment Group

Financial Analyst Global Innovation

Wm. Wrigley Jr Company

Education

Harvard Business School

MBA, Strategy, Finance

Purdue University

BS, Finance and Accounting

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