Cecily de Forest

Assistant Practice Manager

BluePearl Specialty + Emergency Pet Hospital · Cary, North Carolina, United States

Present

Client Services Supervisor

BluePearl Specialty + Emergency Pet Hospital · Durham, North Carolina, United States

Receptionist

Carrboro Plaza Veterinary Clinic · Carrboro, North Carolina, United States

Greet clients and answer phones and emails Ensure appointments are scheduled properly with the help of medical records, technicians, and doctors Reassure clients in times of distress Help clients with prescription and food refills Update medical records and obtaining previous records as needed Assist in training new receptionists Plan and execute staff events and outings to boost morale

Receptionist

Tribe Hair Studio · Portland, Oregon, United States

Schedule and manage appointments and reminders using Mindbody software Answer phones and emails Greet clients and handle checkins and payments Manage inventory and place and receive orders as needed Calculate and report payroll and stylists' rent Ensure cleanliness of facility with regular cleaning and laundry

Receptionist

Sunny Acres Pet Resort · Durham, North Carolina, United States

Greet clients and their pets General office work, including answering phones and making reservations Check clients in and out, and address all customer questions and concerns Track pet needs and reservations using K9 Bytes Assist with pet feeding, observation, and care as needed

Store Manager

At the Market · Durham, North Carolina, United States

Oversee daily store operations and scheduling Hire, train, and supervise staff for a seasonal retail store Manage inventory for three combined businesses Ensure high levels of customers satisfaction through excellent service

Manager

Halloween & More · Wilmington & Durham, NC

Oversee day-to-day store operations for both permanent and seasonal stores ∙ Manage and motivate co-workers and supervise projects Develop knowledge of inventory in order to answer customer questions and to build sales Market business and merchandise through displays and social media

Campus Organizer

PIRG Campus Action · Massachusetts, United States

Engage and mobilize students on issues including education affordability, poverty assistance and awareness, and environmental issues Recruit and train student volunteers and interns to plan and run effective campaigns on and off campus, using skills like organizing conferences, building strong coalitions, generating grassroots support and direct advocacy Build a strong, sustainable, student-funded, student-run organization on campus Build relationships with other student groups, faculty, and administrators

Scenic Carpenter/ Painter

Opera Wilmington · Wilmington, North Carolina, United States

Worked in the scene shop on a daily basis as a staff carpenter Constructed and painted the scenery for summer productions Struck productions and served on run crew as assigned

Academic Mentor

University of North Carolina at Wilmington · Wilmington, North Carolina Area

Served as a role model, counselor, confidant, and tutor, helping students to develop the skills necessary to succeed in their academic careers Facilitated private sessions with individual students to improve academic skills, including but not limited to: time management, note-taking and study skills, motivation, test-taking strategies and preparation, and organization

Writing Tutor

University of North Carolina at Wilmington · Wilmington, North Carolina Area

Conducted one-on-one and group tutoring appointments and drop-in sessions to assist students with academic writing and communications Provided students with resources and knowledge to help with both global and local revision