About
I’m passionate about creating great experiences, for both customers and the teams who serve them. With a background in practice management and customer service leadership, I’ve spent my career building strong teams, improving processes, and making sure every client interaction feels positive and seamless. From managing daily operations to coordinating marketing events and driving growth, I enjoy finding ways to make things work better for everyone involved. I’m especially driven by developing team members, solving challenges, and creating systems that lead to long-term success.
Experience
Practice Manager
Present
Oversee daily operations of a veterinary hospital, leading a team of support staff to deliver exceptional patient care and client experience. Focused on optimizing workflows, improving team performance, and driving overall business growth. Responsible for managing staffing, recruiting, and training while fostering a positive, collaborative team environment. Monitor financial performance, including budgeting, expenses, and revenue initiatives, with a focus on improving profitability and operational efficiency. Coordinate and execute marketing initiatives and community events to increase client engagement, attract new business, and strengthen brand presence. Continuously evaluate processes and implement improvements that enhance service quality, streamline operations, and support long-term growth.
Practice Manager
West U Veterinary Clinic
Administrative and Marketing Coordinator
Education
Houston City College
Associate's degree, Business Administration and Management, General
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