About
Brooke is the communication-based Human Resources associate that jumps to mind when socially conscious companies think about hiring a new generation of thoughtful workers because she intertwines sustainable ethics and empathy in all things professional. Brooke can bring innovation, creativity and a woman-focused research approach to professional companies looking to hire. The most relatable experience she has had is an opportunity she got by offering her social media management skills to a nonprofit organization. As a blooming undergraduate, she has found that where work experience may be lacking in a certain field/company, young professionals must create potential opportunities for themselves through self- advocacy and promotion. Knowing her skill set and values well enough to be able to articulate it to another person/company/organization on the spot, gives herself a chance to thrive in the spaces she desires to work in.
Experience
Assistant Hospital Manager
Present
• Onboarding/offboarding, training, and reviewing of staff • Participates in the planning and budget maintenance process • Creates the hospital schedule and manages labor costs to budget • Oversees employee benefits program and hospital insurance plans • Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance • Performs quality checks and reviews of client files • Implements performance-based incentive and rewards and recognition programs • Resolves client issues and escalations, and oversees client follow-up communication • Drives client visits through strategic client communication and local marketing efforts • Ensures payroll is accurately completed and submitted for all hospital staff – using ADP • Manages accounts receivable and cash on hand, including performing invoice audit reviews • Manages hospital inventory and controls facility and administrative costs
Customer Service Representative & Administrative Assistant
Deerfield Animal Care Center · Deerfield, Illinois, United States
Bachelor’S Degree in Communication Studies
Education
Loyola University Chicago
Loyola Marymount University
Bachelor's degree, Communication and Media Studies
Santa Barbara City College
Communication and Media Studies
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