About
I’m a Senior Customer Success Manager at Project44, partnering with Fortune 500 companies to transform supply chain visibility into business outcomes. I focus on solving complex challenges across middle mile, last mile, and ocean logistics—helping customers improve ETA accuracy, strengthen carrier performance, and reduce costs through smarter data. A core part of my role is enabling customers to embrace Decision Intelligence. By bringing together predictive analytics, AI-driven exception management, and risk overlays, I help teams shift from reactive problem-solving to proactive planning. This means customers can anticipate disruptions, make faster, more confident choices, and ultimately keep their supply chains running smoothly even in volatile environments. I thrive on aligning executive priorities with technology capabilities, ensuring that every initiative—whether it’s task automation, milestone completeness, or predictive ETA tuning—drives measurable impact. My goal is to help cus…
Experience
Senior Customer Success Manager
Customer Success Manager
Civitas Learning · Austin, Texas
Research Associate Iii/Study Coordinator
The University of Texas at Austin · Austin, Texas Area
Study coordinator for a NIH-funded longitudinal study on traumatic brain injuries with a goal of creating a large, high quality TBI database that integrates clinical, imaging, proteomic, genomic, and outcome biomarkers, and provides analytic tools and resources to establish more precise methods for TBI diagnosis and prognosis, improve outcome assessment, and compare the effectiveness and costs of tests, treatments, and services.
Adjunct Assistant Professor
Intake Specialist Ii
Instructor
Education
University of North Carolina Wilmington
Master of Arts (M.A.), Psychology
University of North Carolina Wilmington
Bachelor of Arts (B.A.), Psychology
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