About
Experienced Practice Manager with a demonstrated history of working in the veterinary industry for the past 15 years. Excel in building effective teams, associate development, client engagement and retention. Skilled in Veterinary Medicine, Associate Development, Day to Day Operations, Associate Engagement, Mentorship, Customer Service, Microsoft PowerPoint, Animal Welfare, and Healthcare. Looking to further develop and grow within the field and as a leader.
Experience
Practice Manager
Banfield Pet Hospital · Hollywood, Florida
Present
Responsible for leading a team of 12 paraprofessionals as well as working side by side with 3 doctors. We focus on providing exceptional care to pets and their owners while focusing on client experience and associate development. We believe if the associates are happy, the client will be happy.
Veterinary Assistant
Education
Broward College
Bachelor of Applied Science - BASc, Operations Management and Supervision
Florida Atlantic University
Associate's degree, Biology, General
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