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Ashish D.

Ashish D.

Enterprise Learning & Capability Leader | Driving Business Transformation & Workforce Scale | Executive Coach | Ex Barcl…

Gurgaon, Haryana, IndiaManagement Consulting
Company
Mercer IMEA
Title
Associate Director Learning & Development
Seniority
Director
Department
Master Information Technology
Location
Gurgaon, Haryana, India
Industry
Management Consulting

About

Hi, I’m Ashish Dass — a learning strategist and leadership coach driven by curiosity, clarity, and impact. With over 19 years of experience in Organizational Development, Learning & Development, and Coaching, I specialize in designing learning ecosystems that fuel performance and transformation. My work bridges the gap between business outcomes and human potential — whether through enterprise-wide L&D strategies or high-impact coaching engagements. Grounded in neuroscience-based coaching and ICF frameworks, I turn complex challenges into structured, actionable solutions. From building 1:1 performance coaching programs to crafting scalable learning roadmaps, I bring a thoughtful, insight-driven approach that aligns people development with organizational growth. Here’s how I add value: Designing learner-centric programs that engage modern workforces across cultures and geographies Leading global L&D initiatives that increase operational efficiency and reduce training costs Coaching leade…

Experience

Associate Director Learning & Development

Mercer India · Gurugram, Haryana, India

Present

Manager Learning & Development

UnitedLex · Gurgaon, India

Lead and manage all organizational level learning campaigns for PAN India Design a learning journeys for Frontline, & People Managers in partnership with the HRBPs Develop the high potentials program and management programs Design innovative & customized training materials, guides, manuals and e-learning courses in-line with the updated ID principles Maintain and published training dashboards on an agreed frequency or desired by stakeholders and the Sr. Leadership Team Gather periodic 360 degree feedback to gain the effectiveness of the programs delivered Publish the learning outcomes with all the stakeholders and the Sr. Leadership Team for the respective year and impact created on the organization’s culture Lead the New Hire Orientation for the organization

Deputy Manager Learning and Development

UnitedLex Corporation · Gurgaon, Haryana, India

Lead training needs identifications discussion with the BU Heads across the location Conduct focus groups sessions with all the involved stakeholders to calibrate on the collated TNI findings for agreement with the businesses Responsible for creating, facilitating and implementation the learning journeys for “People Managers” & “Manager of Managers” Support the application and implementation of LMS across the organization Maintained and published training dashboards on an agreed frequency or desired by stakeholders Gather periodic 360 degree feedback at regular intervals to gain the effectiveness of the programs delivered/in the process Publish the learning outcomes with all the stakeholders for the respective year and impact created on the organization’s culture Lead the New Hire Orientation for the organization

Assistant Manager Learning & Development

UnitedLex Corporation · Gurgaon, India

Support the identification of training needs using relevant TNI tools and methodologies Collate, analyzed and reported the TNI findings for agreement with the businesses Created customized training materials, guides, manuals and e-learning courses in-line with the updated ID principles Act as a liaison between HRBP’s, business and L&D to ensure ad-hoc relevant needs addresses throughout the year Support the application and implementation of LMS across the organization Maintain and published training MIS on an agreed frequency or desired by stakeholders

Team Manager

Barclays Shared Services

Managed a team of SMEs and process advisors Trained new joiners/existing staff on the process updates Pioneered the coaching for performance culture across the department Up skilled process trainers via TTT Revamped the existing procedures and learning platform to enhance the existing training output Prepared audit reports and monthly dashboards

Officer Trainer

Barclays Shared Services

Responsible for conducting training sessions on Behavior Training, Banking Basics, Responsible for revamping the training content basis the latest updates Work on Training Needs Identification (TNI) for non performing teams Conduct Train The Trainer (TTT) for other trainers Design and upgrade training content for Banking Basics/Banking Fraud

Associate

vCustomer

Responded to inbound calls for a US based catalog marketing brand Key responsibilities were, placing the order, up-selling the associated items/deals

Education

Delhi University

Delhi University

B.A., Economics

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