About
Professional Services and Customer Experience leader with proven record of delivering highly successful transformation programs for strategic Blue Yonder customers. Currently, lead the Grocery (Retail) vertical for North Americas Professional Services organization, obsessed with success of our customers in adopting industry leading end-to-end Supply Chain solutions & services. Accountable for delivering business results of growth, revenue & margin while managing a high performing team of field leaders. Previously, led the Business Transformation Management & Business Intelligence teams for Blue Yonder reporting to the office of the COO. Drove strategic organizational realignment, revenue & cost optimization, M&A integration and change management initiatives. Own corporate reporting & analytics across Sales, Marketing, Customer Success, R&D, Finance and G&A functions. As VP of Customer Success Operations acted as Chief of Staff to EVP Customer Success with responsibilities including est…
Experience
Vice President, Professional Services
Vice President, Transformation Management & Business Intelligence
Vice President, Global Operations - Customer Success
Sr. Global Operations Director
Global Services Director
Client Partner
Sr. Solution Architect
Consultant
Engineer
Education
Indian Institute of Technology, Kharagpur
B.Tech, Mechanical Engineering
S.P.Jain Institute of Management & Research, Mumbai
P.G.D.M, Manufacturing & Operations
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