Anna Daya Franklin

Operations Manager - Learning & Development

Capgemini · Chennai, Tamil Nadu, India

Present

As an L&D Manager, I design, execute, and optimize learning initiatives that build workforce capability, align with organizational strategy, and deliver measurable performance outcomes. I create scalable, high‑impact learning solutions while fostering a culture of continuous learning and skills development. Key Responsibilities 1. L&D Strategy & Needs Analysis Identify organizational and functional skill gaps to shape targeted learning strategies. Align learning priorities with business goals and future capability needs. 2. Program Design & Development Build blended learning programs—e-learning, workshops, onboarding, and career pathways. Integrate modern methods including gamification, adaptive learning, and immersive experiences. 3. Delivery, Facilitation & Coordination Oversee end‑to‑end training logistics for seamless execution. Facilitate learning sessions and ensure smooth program delivery. 4. Stakeholder & Cross‑Functional Collaboration Partner with HR, business leaders, and tea…

Learning & Development Manager (Global Corporate People Strategy)

TaskUs · Mohali district, India

As the Learning & Development Manager for People Strategy, I lead the design and delivery of learning initiatives that align with our business goals and empower our people to thrive. My focus is on building leadership capability, driving continuous learning, and enabling a culture of growth, agility, and inclusion across the organization. Key Focus Areas: Learning Strategy: Develop and execute an enterprise learning strategy that supports business priorities and talent goals. Leadership Development: Drive leadership programs for current and emerging leaders, ensuring a strong and sustainable leadership pipeline. Employee Growth: Lead upskilling, reskilling, and professional development efforts to boost performance, engagement, and career progression. Curriculum Innovation: Design impactful, blended learning experiences using modern tools and methodologies. Talent & Succession: Align learning with talent development and succession planning in partnership with HR leaders. Culture & Chang…

Learning and Communication Leader

TaskUs · Mohali district, India

• Evaluated training program effectiveness, providing actionable recommendations to enhance learning outcomes. • Communicated performance objectives and training assessments to upper management, ensuring alignment with organizational goals. • Developed tailored learning strategies based on employee skill levels, fostering a culture of continuous improvement. • Organized and updated training materials, including manuals and multimedia aids, to support diverse learning needs.

Learning and Development Consultant (Specialist) I Independent Projects

Freelance (Self employed) · India

• Collaborated with top-tier organizations like Salesforce India and HCL Technologies to enhance their training initiatives. • Developed and delivered tailored classroom and online training materials aligned with organizational goals. • Conducted Train-the-Trainer (TTT) sessions to empower fellow trainers and improve instructional quality. • Championed Diversity & Inclusion initiatives, fostering a more inclusive workplace culture.

Assistant Manager I Training & Development

Comodo · India

• Managed a team of trainers, overseeing the development and delivery of training programs for over 50 employees. • Spearheaded the design and implementation of onboarding courses, enhancing new employee integration. • Established learning journeys that linked capability improvements to measurable business results.

Senior Trainer I L4

MERIT SOFTWARE SERVICES PRIVATE LIMITED · India

• Delivered in-house training to over 100 new employees, enhancing onboarding efficiency. • Analyzed training outcomes and metrics, providing actionable insights to senior management. • Developed engaging lesson plans and multimedia teaching aids to improve learning experiences.

Training and Development Specialist I Independent Consultant

Various Companies · India

• Collaborated with multinational corporations and NGOs to identify training needs and develop tailored programs. • Created engaging presentations and educational materials that enhanced employee learning and retention. • Evaluated training effectiveness, leading to program updates that improved overall success rates.

Hr Generalist/Executive

Various Companies · India

• Collaborated with senior management to streamline recruitment processes, enhancing talent acquisition efficiency. • Developed and implemented comprehensive HR policies and training programs, fostering a culture of continuous learning. • Administered leave management and personnel records, ensuring compliance and accuracy in employee documentation.