Anirban Chatterjee

Regional Training Manager - North

Nayara Energy · Noida, Uttar Pradesh, India

Present

Zonal Training Manager - West 1

Nayara Energy · Pune, Maharashtra, India

Zonal Training Manager - East

Nayara Energy · Bhubaneswar, Odisha effectve June 2018. Prior to that Kolkata from Feb 2015 - Jun 2018

Key responsibilities include managing all capacity building & performance enhancement solutions related interventions for all employees, channel partners & channel partner employees across the entire retail network in Punjab, Haryana, Delhi, Himachal Pradesh, Uttarpradesh, Uttaranchal and Rajasthan, comprising 2043 retail outlets. Managing the entire team of interventionists across North, ensuring quality and quantity of all interventions, managing all performance dashboards. Previously, in West-1, the geography included Maharashtra and Madhya Pradesh and in East, the span included all retail outlets across West Bengal, Orissa, Bihar, Jharkhand, Chhattisgarh, Sikkim & the 7 sisters of North East. Other responsibilities include, developing standardized customer service delivery across the entire regional retail network and Managing & Maintaining prescribed HSE Standards (Health Safety and Environment Standards) at each of the retail outlets. Maintaining all compliance & safety related n…

Regional Operations Manager, Skill Development & Employability, East & North East (Comprise 8 State)

Future Human Development Limited (A Future Group Co) · Kolkata

Team Size - 6 State / Area Heads, their respective team of channel partners, retainers, trainers, vendors, etc Responsible for BD in Capability Building / Skills for Employability / Content Development & Mgmt, etc, by forging strategic relationships with State Govt. led Autonomous Bodies / Missions / Councils like − Bihar & Jharkhand Rural Livelihood Promotion Society (BRLPS & JRLPS), − State Rural Livelihood Missions (SRLMs – in all states), − West Bengal State Council for Vocational Education & Training (WBSCVET), − Orissa Rural Development & Marketing Society (ORMAS) and Orissa State Employment Mission (OSEMS), − State Urban Development Authority (SUDA – in all states), etc Providing employment to 6500+ beneficiaries / trainees in orgn. like CCD, Devyani, KFC, McDonalds, Adecco, Global - I, Manpower, Pantaloons, Big bazar, Khadims, Turtle, Speciality Restaurants, etc Adherence to all quality & compliance norms, Relationship with all state & central govt. agencies, managing NABCON…

Associate General Manager & State Ops Head - West Bengal & Orissa, Strategic Bus Dev & Skill Mission

Centum Learning Ltd (A Bharti Group Co) · Kolkata

As AGM & State Head WB & Ors for Govt. & Strategic BD Vertical; (Team – 3 Project Mgrs & 2 BD Mgrs) Development & Execution of employability linked skilling projects in the govt / social & / corporate space across WB & Ors; generating total revenue of Rs. 23 crores, financial yr 2010 - 2012. Profit Center Head with complete P& L responsibility for the assigned geographical territory comprising 2 states. Developing network of 9 franchisee centers across the state of Orissa. Managed Strategic Relationships with the CS, PS to CM, Departmental PS, Directors, Ministers, etc in the key govt. accounts / depts. as in MoPR & RD, MoI, MoH, MoME, MoL&E, MoP&D MoF, etc, at both the states. Executed Govt. & PSU sales through Tender / RFP / EoI routes & also through Direct Sales Approach (MoU / MoA) As Divisional Mgr & Circle Head - L&D (Bihar - Jhk & Ors Telco Circles); Team - 19 trnrs (Sales, CS & Behavioral) both circle combined Achieved a revenue target of Rs. 3 Cr for each circle, separat…

Dpty. Manager Training & Certification

Reliance NIS Sparta & then Reliance Industries Limited (Petroleum) · Kolkata

Commissioned 30 retail outlets at Eastern India and 3 Retail outlets on pan-India basis during the project phase by making all the ROs ‘Open to Public’ (OTP) & subsequently ‘Commercial Go Live’ (CGL) – commencement of business. Provided all Product (Fuel, Trans Connect Cards, Lubes, etc), Process (Fuel Delivery, Shift Opening, Shift Closing, Cash Drop, Cash Reconciliation, Product Loss Mgmt., Hospitality, etc), Customer Service (Customer Service Sequence), IT / Technical (Usage of Fuel Forecourt Mgmt S/W - Retalix) & Behavioral (CREDO - Creating Retailing Excellence & Delight at Outlets) inputs to key role holders like Territory Managers, Cluster Managers, Retail Outlet Managers, Plaza Managers, Dealers, etc. Conducted extensive training audits at Retail Outlets and A1 Plazas.

Sales Manager & Profit Center Head - Globsyn S/W Finishing School

Globsyn Technologies · Kolkata

Conceived, developed and successfully implemented / marketed new products on “employability enhancement” for students of engineering & computer application, on-campus, and “summer training modules” at Globsyn Techno Campus. Also, created a steady pipeline of students for Globsyn Finishing School by establishing a strong network of relationship based partnerships with TPOs, Faculties, Principals / Directors, etc of almost all engineering colleges across WB and Vice Chancellors of BE Shibpur College (Deemed University), Jadavpur University (JU) and West Bengal University for Technology (WBUT) within the city of Kolkata. Earned revenue of approx Rs 1 Cr in the first year of operations. Currently, almost 10 years after its conception & launch, this division has turned into the main stay of Globsyn’s IT Training Business with an annual student enrollment of approximately 3000 – 3500 per year. Conceived developed and successfully launched a new program for fresh engineering and computer ap…

Sr. Manager Training and Franchisee Operations

Rice Infotech Education (Part of RICE Pvt Ltd., a Rs 1000 Cr+ education group in West Bengal) · Kolkata

Developed 6 new franchisees & managed all 20 franchisees for RICE Pvt. Ltd, pan West Bengal, profitably. Grew student enrollments by almost 25% – 30% (4000 – 4500 more enrollments) through new product launches, sales promotion strategy, new marketing campaigns, etc. The total student strength went up to almost 20,000 across West Bengal. Also, Pivotal in launching RICE InfoTech Education, the IT / Multimedia & ITES training wing of RICE. End to End responsibility for managing this division. Developed 3 franchisees across Kolkata with revenue earning of approx. Rs. 1 cr within the first year of launching this startup.

Center Manager - Elgin Road & Then Zonal Coordinator - East

Wintech Computers · Kolkata Area, India

Managed Elgin Road and Kalindi Centers as Profit Center Head, led 12 and 8 member teams respectively. Made Elgin Road Center the highest revenue spinner in eastern zone with the highest number of enrollments. Successfully re-launched (after first shutdown) the Kalindi Center, completed training for all old students and made fresh enrollments as well. Later, on promotion, developed 4 new franchisees and was responsible for all 17 franchisee centers in eastern zone as the Zonal Coordinator.

Sr. Medical Transcriptionist & Then Training Manager (Incharge of Stesalit'S Mt Training Center)

Stesalit Infotech Limited · Kolkata

Responsible for developing 2 Franchisees for Stesalit Infotech Ltd. Accountable as Training Head for the pioneering Medical Transcription training programme in East, designing, delivery and marketing of the programme (managed the complete project life cycle) with Rs. 1.2 crores revenue turnover Responsible for Transcribing & editing medical documents with 98.2% + accuracy.

Management Trainee - Marketing

Seers Financial Services