About
Hello! I'm Amanda, an experienced leader with a primary focus on building, maintaining, and executing employee and internal communication programs. My expertise falls within employee engagement, internal communication, culture-building, and workplace (facilities) management. For years, I've worked closely with executive and senior leadership teams to create dynamic and connected workplace cultures for employees in-office and at-home - based in the US and globally. More recently, I've expanded my expertise into consumer insights and business strategy - using my communications background to gather data, build digestible and clear storytelling around data, and leverage consumer insights for strategic planning. With that, I help teams build better connections to enable effective collaboration among diverse voices and groups.I look forward to connecting!
Experience
Senior Manager, Employee Experience
Employee Engagement Manager
TravisMathew · Huntington Beach, California, United States
Employee Experience Manager, North America
- Strategized the approach to employee engagement through budget, internal communication and calendar planning - as well as both in-person and virtual experiences. - Partnered with and advised senior level leadership on the employee experience by implementing, maintaining and elevating employee engagement programs and communications to build, attract and retain talent (800+ AMER employees). - Created, reviewed and edited cohesive and consistent internal employee communications whether engagement focused, informative or resource driven. - Oversaw, managed and developed the AMER team (three direct reports) through project distribution, team goals and career growth plans. - Partnered closely with HR Business Partners and department leaders annually when analyzing results to our employee engagement survey - finding solutions and developing new programs to improve the overall employee experience. - Implemented and managed administration of Houzz’s first intranet platform, Workvivo, to drive…
Workplace Experience Team Lead
- Oversaw and managed the Irvine WX team (four direct reports) through project/task distribution, team goals, professional development and more.. - Developed cohesive and consistent employee engagement and experience strategies - both in-person and virtual. - Planned, facilitated, communicated and enacted all company events and meetings, in person and virtual experiences, celebrations and annual events. - Partnered with senior to executive sales leadership to design and execute local incentive initiatives from initial planning stages through prize fulfillment. - Built, developed and implemented workplace health and safety programs during the COVID-19 pandemic while leading the safe closing and reopening of office space. - Oversaw building management, space planning, and supply inventories in a 90,000+ square foot office space.
Experience & Operations Coordinator
- Curated a lively, dynamic and fun workplace for the Irvine Houzz Team through creation and local customization of programs, including employee wellness and perks, employee recognition and initiatives. - Planned and executed in-office and offsite events for small team attendance up to the entire local organization (550+ employees) including incentive trips, holiday parties, leadership summits, recognition events and more. - Implemented and managed budgets and budget reporting for mid-level and senior management across all US offices. - Led new hire orientation experience by hosting welcome tours, presentation of employee perks and benefits and creation of welcome kits. - Managed local snack and meal programs, including general experience and organization of kitchen amenities, weekly meal planning and inventory management. - Focused on creating a safe and secure workplace through partnership with facility management, conducting office walkthroughs, risk assessments and management of al…
Park Operations Core Team Lead
- Played an integral role in project planning, development, & execution of opening a new stage production at Disney California Adventure Park, including designing queue layouts, creating new employee positions, and working closely with executive level leadership to ensure an effective operation. - Acted as a liaison between multiple departments (i.e. Entertainment, Operations, etc.) while managing a team of 20+ diverse employees each day. - Assumed the role of House Manager for two live stage productions at the Hyperion Theater, seating between 4,000-6,000 guests on a daily basis. - Gathered and analyzed data to find trends regarding employee performance and guest satisfaction to enact more efficient policies to improve overall guest experience. - Designed and facilitated various team building exercises regarding effective communication and teamwork.
Park Operations Host and Shift Lead
The Walt Disney Company · Anaheim, California, United States
- Set cast members up for success by managing & supervising daily operations across four attractions at Disney California Adventure Park. - Completed daily risk assessments to keep rides operating safely and efficiently. - Acted as the first point of contact for all guest inquiries and concerns. - Operated and oversaw various ride management systems and processes.
Lead Project Coordinator
- Project managed while leading a team of three peers to execute a film screening and reception as part of the Newport Beach Film Festival from early research stages to final event execution. - Increased online visibility of the screening and greater film festival by creating content for a social media marketing campaign - Cultivated lasting relationships with supporters, partners, and sponsors to support a zero budget event, attended by over 200 guests
Public Relations Coordinator
- Created content and revised copy for digital marketing campaigns including newsletters and social media (Instagram, Facebook, Pinterest and more) - Contacted media outlets and local influencers for partnership on projects and stories - Assisted in preparation and planning of the Girls Inc. annual fundraising event, “My Bold Future” - Data entry of crucial event vendor and donor information
Education
California State University, Fullerton
Bachelor of Arts (B.A.), Communications, American Studies
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