Alicia Urben

About

At Banfield Pet Hospital, leadership is at the core of my role as Practice Manager, where I harness my skills in operations management, e-commerce, and marketing strategy to drive excellence in veterinary client services. Our team's efforts in streamlining clinic operations have enhanced customer satisfaction and operational efficiency. With a foundation in management from Walsh College, my approach melds industry knowledge with innovative marketing techniques, contributing to the growth and success of our clinic. The experience at RITE AID previously fortified my expertise in retail management, paving the way for a seamless transition into healthcare services and setting the stage for impactful leadership in the veterinary sector.