About
With over ten years of experience in the transportation and logistics industry, I am a Senior Director of Enterprise Customer Success at GlobalTranz, a leading technology and services company. I manage a team of customer success managers who are responsible for delivering value, satisfaction, and retention to our enterprise customers across North America. I leverage my skills in operations management, logistics management, and relationship building to ensure that we provide the best solutions and services to our customers, while also driving revenue growth and profitability for our company. I am passionate about customer success and committed to excellence, as evidenced by my recognition as the 2018 Team Member of the Year. I enjoy working with a diverse and talented team at GlobalTranz, where we share a common vision of transforming the transportation industry with innovative technology and solutions.
Experience
Senior Director of Enterprise Customer Success
GlobalTranz · Rosemont, Illinois, United States
Present
Director of Enterprise Customer Success
GlobalTranz · Niles, Illinois, United States
National Account Executive
GlobalTranz · Niles, Illinois
Account Team Lead
GlobalTranz · Niles, IL
GlobalTranz is a technology-driven freight brokerage company specializing in LTL, full truckload, third-party logistics and expedited shipping services. GlobalTranz is leading the market in innovative logistics technology that optimizes the efficiency of freight movement and matches shipper demand and carrier capacity in near real-time. Leveraging its extensive freight agent network, GlobalTranz has emerged as a fast-growing market leader with a customer base of over 25,000 shippers, a network of 34,000+ carriers, transformative M&A, creative products and superior customer service delivered by the best people in the industry. Now with over $1 billion in revenue, Transport Topics ranked GlobalTranz is one of the top 10 largest freight brokerage firms in the U.S. and in 2018 was voted a Top 10 3PL by Transport Topics. For more information about GlobalTranz, visit www.globaltranz.com and follow us on LinkedIn and Twitter @globaltranz.
Account Management Team Lead
AFN · Acquired by Globaltranz
AFN is an award-winning leader in freight brokerage, third-party logistics, and transportation management services that has served the needs of major manufacturers, top-20 retailers, and best-in-class carriers in North America since 2003. Known for its commitment to client service, AFN has a robust suite of people-first, technology-enabled solutions — from truckload, LTL, managed transportation and consolidation services to risk management, carrier compliance, cargo security and surveillance, and more. In October 2018, AFN was acquired by GlobalTranz, a leading technology-driven third-party logistics solutions provider.
Operations Specialist
Project Accountant
Operations Specialist
Staff Accountant
United Global Logistics
Regional Office Manager
Nail & Spa O LLC
Reception Manager, Event Coordinator
Nail City Inc.
Education
Oakton Community College
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