Alexandra (Ally) Allen

Hospital Manager

Red Oak Animal Hospital, Bucyrus, KS

Present

As Hospital Manager I oversee the daily operations of the clinic, ensuring smooth workflow and efficient management. Some duties include managing staff, scheduling, and inventory control. They handle client relations, oversee billing and financial reports, and ensure compliance with veterinary regulations and safety protocols. The Hospital Manager also coordinates with veterinarians and other staff to improve patient care and optimize the overall client experience.

Lead Receptionist

Red Oak Animal Hospital, Bucyrus, KS

As Lead Receptionist I was responsible for overseeing the front desk operations, ensuring smooth client interactions and efficient workflow. Duties include managing appointment scheduling, answering phones, greeting clients, and handling billing and payments. I provided guidance and support to the receptionist team, ensuring excellent customer service, accurate record-keeping, and effective communication between clients and the veterinary staff. The lead receptionist also assists in training new team members and resolving client concerns.

Receptionist

Red Oak Animal Hospital, Bucyrus, KS

As Veterinary Receptionist I served as the first point of contact for clients, managing appointments, answering phone calls, and greeting clients upon arrival. Duties include maintaining patient records, processing payments, and addressing client questions or concerns. I ensured smooth communication between clients and the veterinary team, assisted with scheduling, and supported overall office operations, helping to create a welcoming and organized environment for both clients and their pets.

Veterinary Assistant

Mission Veterinary Partners · Two Dogs and A Cat

As Veterinary Assistant I supported veterinarians and veterinary technicians to provide care to animals. Duties include preparing exam rooms, restraining animals during exams or procedures, collecting samples, administering medications under supervision, and assisting with diagnostic tests. I also helped with cleaning and sterilizing equipment, maintaining patient records, and ensuring the clinic is well-stocked.

Veterinary Assistant

Unleashed Pet Rescue and Adoption

As Veterinary Assistant I was responsible for monitoring the health and behavior of shelter animals, providing basic animal care, and assisting with vaccinations and routine medical treatments. I helped manage animal intake and quarantine procedures, perform health assessments, and assist with spay/neuter surgeries. Additionally, I maintained a clean and sanitary living environment for the animals and collaborated with shelter staff to ensure the animals’ overall well-being. I played a vital role in supporting the health and well-being of shelter animals, while contributing to a compassionate and efficient care environment.

Service Dispatcher

DH Pace Company, Inc.

As Commercial Service Dispatcher I was responsible for coordinating and scheduling service appointments for commercial clients. Duties included managing incoming service requests, dispatching technicians to job sites, and ensuring efficient route planning. They communicate with clients to provide updates, track work progress, and handle any changes or delays. The dispatcher also maintains accurate records of service calls, technician availability, and parts inventory to ensure timely and effective service delivery.

Emergency Dispatcher

Allied Universal · Kansas City, Missouri, United States

As Emergency Dispatcher I was responsible for receiving and responding to emergency and non-emergency calls related to security incidents. I monitored surveillance systems, dispatched security personnel to critical locations, and communicated with law enforcement or emergency services when needed. The role required quick decision-making, excellent communication skills, and the ability to remain calm under pressure to ensure timely and effective responses to potential threats or emergencies.