Akansha Sinha

Manager - Product Development & Quality

Scholarship America · Bellevue, Washington, United States

Present

Product Owner

Scholarship America · Bellevue, Washington, United States

- Collaborated with cross functional teams including IT, infrastructure, security, support and business stakeholders to deliver high impact features across both Student and Client facing portals, supporting both external users and internal users (support and program management). - Presented data-driven business case to senior executives, conducting stakeholder interviews across 5 business units and an RFP with 9 vendors, recommending a unified OneCRM platform to address Dynamics 365 inefficiencies. - Led implementation of a Multi-Factor Authentication security feature using Microsoft Entra on the Student portal, improving security and contributing to a 15% reduction in support tickets related to login issues. - Worked closely with executive leadership to align over 10 business priorities, translating them into prLed the 2025 Carnegie Classification refresh and institution table updates for 3,120 institutions and 30K+ records, ensuring consistent, accurate data across backend systems an…

Lead Product Manager

KeelWorks Foundation · Redmond, WA

-Led strategy and execution for a volunteer processing platform, improving onboarding efficiency and operational visibility. -Defined requirements and roadmap across 8 key features, authoring 250+ user stories and aligning engineering, design, and QA teams. -Managed and coached a team of 7 product managers, ensuring alignment to product objectives and consistent delivery standards.

Professional Development

· Redmond, Washington, United States

-Volunteered as a Product Manager for Flourish Science, overseeing the development of digital products- Website and Ebook to support individuals with stress and anxiety, utilizing foods and herbs for improved mental health and effectiveness through scientific research and education. Liasing with multiple stakeholders and creating product backlog items for digital products. (May 2024 - Sept 2024) -Pursuing Product Management Program from Stanford Centre for Professional Development. -Relocated my family from India to the US, settling into a new home, focusing on maternity leave and caregiving for infant. -Maintained professional engagement by attending webinars, remote learning opportunities such as Product /Project management trainings (Coursera, Pendo.io) and earned SAFe® 6.0 POPM, CSM and CSPO certifications to acquire new skills and staying up-to-date. -Creating Product Management related blogs.

Product Manager (Company Title- Product Designer)

GSK · Bengaluru, Karnataka, India

Project: Clinical Trial Operation: Leading enhancement of Digital Site Engagement (DSE) and Site Document Exchange (SDE) products -Partnered with US and UK stakeholders to gather insights through interviews and surveys, prioritizing 8 key DSE roadmap features and improving collaboration between GSK and hospital partners. -Led creation of process mapping documents for SDE product, identifying 5 crucial gap features for integration into roadmap. -Crafted user stories to accelerate trial cycle time by 35% and elevate GSK as a premier Pharma company for clinical trials. -Guided engineering and business teams in feature implementation, ensuring alignment with product vision. -Mitigated critical security risks in SDE, preventing the potential leakage of ~19.5k sensitive documents and ensuring regulatory compliance.

Consultant / Business Analyst

Deloitte India (Offices of the US) · Bengaluru, Karnataka, India

Project: HCSC Keystone (Client - one of the largest US health insurance company, Health Care Service Corporation, Module - Accums) -Led modernization of 40-year-old US health insurance claims processing legacy system to a cloud platform, saving 82k operator hours annually (~USD 1.46M). -Collaborated with business customers, leadership and 10+ scrum teams in US and India, and cross-module teams delivering ~20K story points over 42 sprints. -Engaged with US client SMEs, engineers, and stakeholders, resulting in the successful alignment of technology solutions with business objectives in roadmap creation and facilitated team and program ceremonies such as PI Planning, Sprint Planning, Sprint Review, Retro. -Managed backlog, defined user stories in JIRA, refined backlog and streamlined processes, saving 30% in refinement time. -Demonstrated expertise in process mapping by creating comprehensive documentation for features, resulting in a 25% reduction in development cycle time. -Owned backl…

Product Manager

Thunderpod Fitness · Bengaluru, Karnataka, India

-Conceptualized and developed a B2B group health insurance marketplace. Led the discovery of insurance packages and designed a platform that allowed for comparison and customization of policies, reducing customer decision-making time by 50%. -Identified and translated business objectives and user feedback into requirements, built product roadmap, worked with teams for executing the plan to enable timely delivery of prioritized features, communicated clear priorities and status of roadmap items to all stakeholders. Implemented flexible payment models to align revenue with client engagement and product success. -Lead the complete product life cycle including market requirements, aligned development of Agile user story and success criteria authoring and backlog prioritization. -Evaluated customer feedback, driving improvements that increased overall customer lifetime value by ~20% and revenue by ~40%.

Product Owner (Company Title- Business Analyst)

Hewlett Packard Enterprise · Bengaluru, Karnataka, India

Project 1: Health & Life Science (HLS) Innovations – US Medicaid Management Information System (MMIS), Module - Claims Management, Managed Care -Owned and prioritized backlog for two scrum teams, partnering with US-based stakeholders to deliver Claims Management capabilities for a large-scale Medicaid (MMIS) platform, managing ~2K story points across 40+ sprints. -Worked closely with US-based stakeholders to gather business requirements, prioritize backlog, and ensure alignment with project objectives. -Developed process flows, use case diagrams, wireframes using Visio and user documentation for MMIS, which included error resolution, help pages, tool-tips, user guide and release notes, ensuring clarity and usability. -Conducted User Acceptance Testing (UAT) to maintain product quality and standards, ensuring deliverables met defined criteria, resulting in a 25% reduction in post-release defects and enhancements. -Facilitated backlog refinement sessions with development teams, leading t…

Deputy Manager

Axis Bank · Mumbai, Maharashtra, India

* Responsible for product profitability of designated Trade Finance products. *Acquired new to bank trade customers. Developed business plan to promote/market sale of designated Trade finance products to targeted clients.

Summer Intern

Tata Steel

Business Analyst (Company Title- Technical Associate)

Tech Mahindra

-Analyzed business requirements and created BRD, FSD and process flow charts. -Documented functional and business requirements including screen mock-ups, UI design, use cases, functional specifications and business rules. Prepared Daily and Weekly Status Reports.