About
I am versatile and highly accomplished Executive offering more than 15 years of business operations and sales experience distinguished by commended performance and proven results in highly competitive logistics and retail markets. Background experience includes: creating and executing strategies that turn around business operations, increase sales, grow market share, and establish organizational stability; delivering business process quality, accelerating profits, and navigating positive relationships; building, training, motivating and mentoring successful teams to outstanding performance. A distinctive problem solver with strong analytical skills and impeccable project management and finishing prowess. My innate intellectual curiosity and commitment to producing exceptional results allows me to manage difficult issues breaking them down to their most elemental components and design the right strategies to solve them. I take pride in creating best-in-class operational structures to su…
Experience
Director, Sfn Operations
ShipBob, Inc. · Remote
Present
Provide oversight of operational development and success of the global ShipBob Fulfillment Network (SFN) comprising of 52 warehouses in 6 countries. Assumed full responsibility for all Standard Operating Procedures, Process Compliance Auditing, Training and Development, Communications, and Partner Relationship Management.
Sr. Manager - Sfn Training and Operations
ShipBob, Inc. · Remote
Director of Franchise Operations
GNC · Michigan, Ohio, Indiana, Kentucky, and Western Pennslyvania
Overall responsibility for the operational success, growth, and development of existing and potential GNC franchise retail stores across a large geographical market providing strategic business and operational guidance for existing and prospective franchisees and corporate partners. Oversaw day-to-day operations of 83 franchise store locations in 5 states totaling over $50M in annual sales, working collaboratively across corporate and field business channels to increase franchise profitability, build in-store inventories, reduce accounts receivable balances, increase free cash flow, and the optimize franchisee portfolios. Key point of contact with vital corporate stakeholders and members of senior leadership in the merchandising, marketing, finance, legal, and science business units. Bridged the gap between franchisees and internal wholesale purchasing, transportation, and logistics teams, guiding inventory allocation, forecasting, and promotional sales planning. Developed busi…
Regional Sales Director
GNC · Greater Pittsburgh Area, PA
Overall responsibility for the operational success, growth, and development of all existing and potential GNC corporate retail stores located in multiple markets. Oversight of regional P&L, individual store P&L, and operational standards. Led a team of 250 employees which included Area Managers, Store Managers, and Store Associates. Developed and managed sales and growth plans for regions and worked with area managers to ensure success. Recruited, hired, and trained top talent for all store-level employees. Supervised human resource and loss prevention investigations and decisions. Promoted a customer service-oriented sales and employee-focused culture. Provided training and mentorship to new regional directors. Developed, execute, and managed programs and initiatives in support of providing a best-in-class customer experience in an ever-evolving modern retail environment. Developed, executed, and managed employee evaluation processes at all levels of the business to…
Regional Sales Director
GNC · Central-Southern Illinois
Senior Store Manager
Store Manager
GNC · Saginaw, Michigan Area
Engineering Technician
Cooper Standard · Auburn Hills, MI
Certified Personal Trainer
Snap Fitness 24/7 · Grand Blanc, MI
Sales Associate
Education
Delta College
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