Find Plans with Low Member Satisfaction
Search CAHPS survey results and CMS grievance data to find health plans with declining member satisfaction. These plans urgently need member engagement and experience improvement solutions.
Set up this flow in minutes
Tell Origami what you need and it builds the entire flow for you. No code, no configuration.
/ How it works
- 1.
Searches CAHPS survey data for satisfaction score rankings
- 2.
Cross-references CMS grievance and appeal rate data
- 3.
Benchmarks plan performance against regional and national peers
- 4.
Maps current member engagement technology vendors
- 5.
Identifies member experience and retention leadership
/ What you get
- —Plans ranked by member satisfaction gaps
- —Grievance trend analysis with root cause indicators
- —Current vendor stack for member engagement
- —Contacts for member experience, retention, and quality teams
- —Enriched spreadsheet ready for outreach
/ The prompt
“Find health plans with CAHPS satisfaction scores below the national average or with rising grievance rates. Research their current member engagement programs and find the leaders responsible for member experience.”
This is the prompt Origami uses to build this flow. You can customize it further once you're in the app.
Ready to try this flow?
Origami will build this entire flow for you in minutes. Just describe what you want and it handles the rest.
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