Rotate Your Device

This site doesn't support landscape mode. Please rotate your phone to portrait.

Small Door

Small Door

Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, and Washington DC.

New York, New York, United States201-500 employeesFounded 2018

Overview

Small Door provides veterinary services that are elevated, customer-centric, and hospitality-infused. The company offers superior care, unrivaled transparency, and tech-enabled convenience to help pets and pet parents live better lives together. Small Door operates 13 veterinary practices in New York City, Boston, and Washington DC and has delivered tens of thousands of member consultations.

Tech Stack

DnssecCloudflare hostingCrux top 50mAmazon cloudfrontOffer schemaRuby on rails tokenCrux top 10mNext.jsEnvoyAmazon sslHtml5Google tag managerGoogle analyticsFacebookDigicertAmazon ec2Office 365Amazon route 53AIAmazon AWSBing AdsData AnalyticsDoubleClickDoubleClick ConversionFacebook Custom AudiencesFacebook Login (Connect)Facebook WidgetFullStoryGmailGoogle AdWords ConversionGoogle AnalyticsGoogle AppsGoogle Dynamic RemarketingGoogle Font APIGoogle MapsGoogle PlayGoogle Tag ManagerGreenhouse.ioGustoHeapAnalyticsIntercomMicrosoft Office 365Mobile FriendlyRenderRoute 53Ruby On RailsSendgridStripeVimeo

Funding History

Seed Round

$3.5M

Apr 2019

Seed Round

Undisclosed

Sep 2020

Series A

$20.0M

Apr 2021

Series B

$40.0M

Dec 2022

Series B

Undisclosed

Jul 2024

Primary Venture Partners, Brand Foundry Ventures, Alumni Ventures +1

Venture Round

$35.0M

Jul 2025

Toba Capital, Valspring Capital, Primary Venture Partners +2

Debt Financing

$20.0M

Jul 2025

Bridge Bank