Narvar
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.
Overview
Narvar is a customer experience platform that helps retailers inspire long-term customer loyalty, at all steps of the post-purchase journey. It helps retailers inspire loyalty beyond reason. As an enterprise-grade customer experience platform serving 500+ retailers like Sephora, Patagonia, Home Depot, Gap, and Bose, Narvar enables seamless post-purchase experiences that retain, engage, and delight customers — from cart to doorstep, and beyond. With effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers. The company was established in 2012 and is based in San Francisco, California.
Tech Stack
Funding History
Seed Round
$2.0M
Jun 2014
Series A
$10.0M
Aug 2015
Series B
$22.0M
Jun 2016
Alex Bard, Commerce Ventures, RiverPark Ventures +2
Series C
$30.0M
Aug 2018
Accel, Salesforce Ventures, Battery Ventures +1
Venture Round
Undisclosed
Jan 2021
LFX Venture Partners