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Narvar

Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.

San Mateo, California, United States201-500 employeesFounded 2012

Overview

Narvar is a customer experience platform that helps retailers inspire long-term customer loyalty, at all steps of the post-purchase journey. It helps retailers inspire loyalty beyond reason. As an enterprise-grade customer experience platform serving 500+ retailers like Sephora, Patagonia, Home Depot, Gap, and Bose, Narvar enables seamless post-purchase experiences that retain, engage, and delight customers — from cart to doorstep, and beyond. With effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers. The company was established in 2012 and is based in San Francisco, California.

Tech Stack

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Funding History

Seed Round

$2.0M

Jun 2014

Series A

$10.0M

Aug 2015

Series B

$22.0M

Jun 2016

Alex Bard, Commerce Ventures, RiverPark Ventures +2

Series C

$30.0M

Aug 2018

Accel, Salesforce Ventures, Battery Ventures +1

Venture Round

Undisclosed

Jan 2021

LFX Venture Partners