Illuma
Illuma is a FinTech and R&D company headquartered in Plano, Texas. The organization’s flagship product, IllumaSHIELD™, replaces traditional knowledge-based authentication practices with an effortless and secure real-time voice authentication solution to enhance caller experience, improve operational efficiency, and prevent fraud in contact centers. Enhancing Caller Experience, Efficiency, and Security. With IllumaSHIELD™, authentication time is reduced by over 90%, allowing callers to be verified seamlessly through our unique AudioPRINT™, which captures distinct voice and device characteristics. • Personalized, Frictionless Interactions: Callers enjoy a smooth, in person-like experience without cumbersome security questions. • Efficiency-Driven Support: By eliminating authentication-related delays, agents can focus on assisting account holders quickly and effectively. • Advanced Fraud Prevention: Voice biometrics provide a more secure and reliable alternative to traditional authenticat…
Overview
Illuma Labs provides real-time voice authentication for customers around the world. With a technology that has its origins in R&D projects with the U.S. Department of Homeland Security Science and Technology Directorate, the company’s solutions support secure communications in verticals ranging from financial services and insurance to e-commerce. Illuma Shield, the company’s flagship solution, leverages signal processing, machine learning, and AI to offer call centers a real-time voice authentication solution that analyzes voices in natural conversation and provides a high authentication accuracy rate in a short period of time.
Tech Stack
Funding History
Corporate Round
Undisclosed
Jun 2020
Venture Round
$2.5M
Jun 2021
Venture Round
Undisclosed
Jun 2022
New York Credit Union Association, UsNet
Series A
$9.0M
Sep 2024
Forefront Venture Partners, Capital Factory, Texas Dow Employees Credit Union +4
Debt Financing
Undisclosed
Feb 2025
Stifel Bank