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Clootrack

Clootrack

Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents. It helps CX, product, and growth teams move from fragmented customer signals to clear, evidence-backed action. As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. It analyzes 100% of customer interactions across reviews, surveys, calls, chat, and digital feedback, without relying on surveys alone. Business outcomes delivered by Clootrack: • NPS up 14–18% • E-commerce returns down 9–18% • Churn reduced by up to 35% • Product insights delivered 3× faster • Research turnaround 14× faster • Contact-center AHT reduced by 10–15% Its patented unsupervised discovery surfaces hidden themes and experience drivers without manual tagging. A reasoning copilot explains what changed and why, while AI Decision Digest summarizes what matters,…

Claymont, Delaware, United States51-200 employeesFounded 2017

Overview

Clootrack is a first of its kind platform, that discovers and measures brand perception metrics that matter. Clootrack does this with proprietary deep learning & AI algorithms based on proven mathematical models.

Tech Stack

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Funding History

Seed Round

$500K

Jan 2019

IAN Angel Fund, Seafund, Gilda VC +1

Series A

$4.0M

Sep 2021

IAN Angel Fund, Unicorn India Ventures, Seafund +2

Non Equity Assistance

Undisclosed

Sep 2023

JioGenNext