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The 2026 Email Sequence for SaaS Startups Using PagerDuty with No SRE (Copy & Send)

Step-by-step email outreach guide targeting SaaS startups using PagerDuty without an SRE. Includes a 3-touch cold email sequence you can steal, plus how to send it directly from Origami's sequencer.

Finn Mallery
Finn MalleryUpdated 9 min read

Founder @ Origami

Origami’s built-in email sequencer means you can go from a prompt describing your ideal customer to a multi-touch email campaign inside one platform. If you’ve already followed our guide on how to build a list of SaaS startups using PagerDuty with no SRE, you have a fresh set of contacts with verified emails. Now it’s time to refine that list, craft a sequence that speaks directly to their pain, and launch it—without exporting to another tool. This is the exact campaign we run at Origami when targeting resource-stretched startups that lean on PagerDuty but lack a dedicated SRE. You can copy the messaging, tweak it for your product, and send it today.

Step 1: Build the List in Origami (or Confirm You Already Have It)

If you haven’t built the list yet, here’s the prompt that gets you exactly the right people. In Origami, you don’t search with boolean strings; you just describe your ideal prospect in plain English:

“SaaS startups with fewer than 50 employees, using PagerDuty, without a dedicated SRE or DevOps engineer on staff. Located in North America, seed or Series A, founded after 2019.”

Origami’s AI agent crawls the live web, chains data sources, enriches each contact, and returns a prospect list with:

  • Verified first name, last name, work email
  • Job title (CTO, VP of Engineering, Head of Platform, or even a founder handling ops)
  • Company name, employee headcount, funding stage
  • Technology stack (showing PagerDuty plus tools like Datadog, New Relic, AWS)

You can run this on the free plan—it includes 1,000 enrichment credits, no credit card required. After the list is generated, you’ll have a pool of 50–200 contacts (depending on your filters) who match the “no SRE, but using PagerDuty” profile. The detailed walkthrough is in the parent guide.

Step 2: Refine and Qualify the List for Email

A raw list isn’t a campaign. Before you write a single message, you need to segment and clean it so every recipient feels like you’ve done your homework.

What to remove or down-prioritize

  • Roles that signal an SRE might exist. If a title contains “SRE,” “DevOps Lead,” or “Reliability Engineer,” remove it. Even a “Senior DevOps” at a sub-30-person startup suggests they have someone shouldering the on-call burden, and your pitch won’t land as hard.
  • Too-small startups (under 8 employees). They might not feel enough pain yet to buy a solution.
  • Companies that only list PagerDuty and no other monitoring tools. The strongest pain arises when a lean team manages a growing toolchain—if they’re just setting up alerts for a single app, urgency is lower.

Segmentation that drives reply rates

Inside Origami, you’ll see enriched fields like employee count, estimated ARR, funding date, and tech stack. Create two or three tight segments:

  1. Founding team on call — founders or co-founders with “CTO” title, employee count 8–15. Subject lines can call out the burden directly.
  2. Engineering leader stretched thin — VP Eng / Head of Platform at companies with 15–30 employees, multiple monitoring tools. They’re likely the primary incident responder.
  3. Recent fundraise + PagerDuty — companies that closed a Seed or Series A round in the last 12 months. Budget is there; the need is fresh.

Each segment will get slightly different tone adjustments, but the core sequence below works for all with minor personalization.

Step 3: Create the Email Sequence

Origami has a built-in sequencer on all paid plans. It sits right next to your list—no CSV exports, no syncing with an outreach tool. You have two ways to build your multi-touch cadence:

  1. Paste your own templates. Write 3 email touches by hand, paste them into the sequencer, and set the delay between each (e.g., Day 1, Day 3, Day 7). Hit “Launch.”
  2. Let the AI agent write it. Ask Origami to generate a personalized 3-day sequence for all leads. The agent pulls from each contact’s profile—title, company, industry, tech stack—so every message feels custom. You can review and edit before sending.

For this audience, we’ve always seen the best results with a manually crafted sequence that uses shared pain points and quick, genuine language. Here’s the exact 3-touch sequence you can steal.

The 3-touch cold email sequence (copy/paste ready)

Touch 1 – Day 1: Cold reach
Subject: “no SRE, still on call?”
Preview: “How {company} handles PagerDuty without a dedicated SRE”
Body:
Hi {first_name},

I noticed {company} uses PagerDuty but doesn’t list an SRE on the team. That usually means you or someone on the dev team is carrying the pager.

We built a lightweight automation layer that sits on top of PagerDuty to cut alert noise by 60% and auto-run repetitive runbooks. No new hires needed.

Worth a look?

—{your_name}

Touch 2 – Day 3: Follow-up with proof
Subject: “re: PagerDuty alert fatigue at {company}”
Preview: “A 2-minute look at what this would do for you”
Body:
Hi {first_name},

I know your inbox is a warzone. I’m following up because this is exactly the spot where one of our customers—a 25-person SaaS startup using PagerDuty without an SRE—saw results.

They cut mean time to resolution from 47 minutes to 9 by automating tier-1 incident responses. No extra headcount, just a smarter workflow.

If you have 2 minutes, I can show you what that would look like for {company}.

—{your_name}

Touch 3 – Day 7: Final breakup
Subject: “closing the loop on PagerDuty”
Preview: “Final note, then I’m out of your hair”
Body:
Hi {first_name},

I won’t keep emailing you. If automating PagerDuty triage isn’t a priority right now, I totally understand.

But if your on-call engineer is getting woken up for issues you could auto-resolve, that’s a fix we can set up next week. Just reply “maybe” and I’ll send a one-pager—no pitch, just how it works.

Otherwise, good luck keeping the alerts tamed.

—{your_name}

Each message is 60–90 words: quick to read, respectful of time, and loaded with specifics they’ll recognize from their own on-call reality. Use {first_name} and {company} merge fields; Origami auto-fills them from the enrichment.

Step 4: Send the Sequence Directly from Origami

This is where most outreach workflows break—you’ve got a great list in one tool and have to export, format, import into a sequencer, and hope nothing breaks. With Origami, you’re already in the platform that built and enriched the list, so sending the sequence is a single click.

Set your delays directly in the sequencer: Day 1 at 9am ET, Day 3 at 10am, Day 7 at 8am, or whatever cadence matches when a CTO reads mail. The sequence fires automatically.

You get full transparency on every contact

As touches go out, you can open any prospect in the same dashboard and see:

  • Opened, clicked, replied—live tracking
  • The full enriched profile (title, company size, tech stack) so you remember why you reached out
  • Automatic un-enrollment: if someone replies, they exit the sequence immediately—no awkward breakup email after a booked meeting

Because the sequencer pulls directly from your enriched list in Origami, you keep the context you started with. You’re not jumping between tools to guess whether the lead is still qualified.

What response rate to expect for this audience

When the list is tightly filtered (under 30 employees, no SRE on staff, PagerDuty in tech stack, recent funding), we consistently see a 5–8% positive reply rate. That means if you start with 100 highly qualified leads, you’ll get 5 to 8 conversations, often more if you’ve tested subject lines and timing.

Low numbers? The problem is almost always in the list, not the copy. Go back to Step 2: cut companies that are too small, remove any contact who looks like a potential SRE, and re-segment by those that recently raised. If the open rate is high but replies are low, iterate on the angle—test a version that leans harder on burnout or a version that quantifies alert noise reduction.

One platform from list to reply

The built-in sequencer is included on every paid plan—you only pay for the credits used to enrich leads. Sending the emails costs nothing extra. No monthly limits on sequences, no hidden fees. And because it’s all inside Origami, you can go back to refine the prompting, rebuild the list, and launch a new campaign in under 30 minutes.